Cookies and privacy policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from lovea.co.uk (the "Site").
In application of law 78-17 of January 6th 1978, it is reminded that the nominative data requested from the user is necessary for the processing of the request. LA PHOCEENNE DE COSMETIQUE is committed to preserving the confidentiality of information provided by users of this site. The processing of information communicated via the LOVEA site has been declared to the CNIL. All information concerning the user is subject to the provisions of law no. 78-17 of January 6, 1978. As such, Internet users have the right to access, modify and delete information concerning them. They may request this at any time by post to the following address:
La Phocéenne de Cosmétique Service Digital Chemin des Etamières 78680 Epône
In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
Statistics cookies: to collect anonymous statistics about a user's visit. Lovea uses the cookie provided by the Google Analytics software.
Targeted advertising cookies: to enable us to offer you targeted advertising content based on your interests, the products and services you have consulted on our website, your browsing habits and the history of our relationship.
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
_cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information, e-mail address and telephone number. This automatically collected information is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations). In addition, we use Order Information to:
communicate with you; assess potential fraud or risk; and where it corresponds to your preferences, provide you with information or advertisements about our products or services.
We use the Device Information (in particular your IP address) we collect to evaluate potential fraud or risks and, more generally, to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
We also use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
You can refuse targeted advertising here :
SOME CURRENT LINKS :
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.
https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
La Phocéenne de Cosmétique Service Digital Chemin des Etamières 78680 Epône
In application of law 78-17 of January 6th 1978, it is reminded that the nominative data requested from the user is necessary for the processing of the request. LA PHOCEENNE DE COSMETIQUE is committed to preserving the confidentiality of information provided by users of this site. The processing of information communicated via the LOVEA site has been declared to the CNIL. All information concerning the user is subject to the provisions of law no. 78-17 of January 6, 1978. As such, Internet users have the right to access, modify and delete information concerning them. They may request this at any time by post to the following address:
La Phocéenne de Cosmétique Service Digital Chemin des Etamières 78680 Epône
PERSONAL DATA COLLECTED
When you visit the lovea.fr website, we automatically collect certain information about your device. These files may be stored on the user's computer and may record information about the user's browsing on the LOVEA website. This includes information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device.In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the Site, and information about how you interact with the Site.
We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
COOKIES
Session cookies: in order to activate all website functions, to implement security measures (reconnection to your account after a lapse of time), to enable you to put your products in the shopping cart or to log in to your account.Statistics cookies: to collect anonymous statistics about a user's visit. Lovea uses the cookie provided by the Google Analytics software.
Targeted advertising cookies: to enable us to offer you targeted advertising content based on your interests, the products and services you have consulted on our website, your browsing habits and the history of our relationship.
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
_cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
- Log files" track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
- Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information, e-mail address and telephone number. This automatically collected information is referred to as "Order Information".
When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
Lovea will not transfer or sell data collected through cookies to unaffiliated, non-partnered third parties unless Lovea has previously informed you in communications, agreements or through information available on the site, or you have expressly given your consent, or as required by law.Generally, we use the Order Information we collect to process any order placed through the Site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations). In addition, we use Order Information to:
communicate with you; assess potential fraud or risk; and where it corresponds to your preferences, provide you with information or advertisements about our products or services.
We use the Device Information (in particular your IP address) we collect to evaluate potential fraud or risks and, more generally, to improve and optimize our Site (for example, by generating analyses of how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store - to learn more about how Shopify uses your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite.We also use Google Analytics to better understand how our customers use the Site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information that we receive, or to protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your Personal Information to provide you with targeted advertising or marketing messages that we think may be of interest to you. To find out more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can refuse targeted advertising here :
SOME CURRENT LINKS :
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/?c=3&lang=fr.
DO NOT FOLLOW
Please note that we do not modify our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.Furthermore, if you are a European resident, please note that we process your information in order to fulfil our contractual obligations to you (for example if you place an order on the Site) or to pursue our legitimate business interests, listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we keep your Order Information on file, unless and until you ask us to delete it. The user may object to the storage of cookies by configuring his or her computer in accordance with the procedures detailed on the CNIL website at :https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
CHANGES
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.CONTACT US
To learn more about our privacy practices, if you have any questions or if you wish to file a complaint, please contact us by e-mail at [email protected]or by post to the following address:La Phocéenne de Cosmétique Service Digital Chemin des Etamières 78680 Epône